Protechnic Ltd and Engels produce and supply (customer-specific) packaging and storage products made of plastic and / or metal which can be used repeatedly. In addition, we also have a wide range of waste solutions: from a simple waste bin to a waste container on solar energy. We also take care of the corresponding service and complete automation of your waste collection.
In short: we deliver to all industries, but also for you at your home we have quality products on stock. A wide range of bins, pallets, pallet boxes, containers, seals and shelves are available in our warehouses in the Netherlands, UK, France, Portugal and Belgium. Top quality products and proven (own) brands. Sharp pricing and fast delivery.
- Good advice
- Opening hours
- Picking up goods
- Payment methods
- Delivery times
- Business account?
- Postpay
- Personal contact
- Shipment & delivery
- Shipment fee
- Exchange & Returns
- Cancelling
Good advice
Ordering can be done very quickly in our accessible webshop; we understand that you can still have some questions. Good advice is very important, so we are happy to help you personally. We have a whole club of skilled colleagues around. Feel free to contact us by chat, mail or phone.
Feel free to contact us by chat, mail or phone. From Monday to Friday we are available from 8.30-17.30 by chat or by phone at +44 (0)1275 811310.
You want to pick up your order?
Do you want to pick up your order at our location in Bristol?
That is possible of course. We deliver a large part of our products directly from stock, from our production site at Unit 1, West End Trading Estate, Blackfriars Rd, Nailsea in Bristol.
You can find us at:
Unit 1, West End Trading Estate,
Blackfriars Rd, Nailsea, Bristol BS48 4DJ
Tel. +44 (0)1275 811310
Opening hours
Monday: |
| 08.30-17.30 |
Tuesday: |
| 08.30-17.30 |
Wednesday: |
| 08.30-17.30 |
Thursday: |
| 08.30-17.30 |
Friday: |
| 08.30-17.30 |
Saturday & Sunday: |
| Closed
|
Exchange & Returns
We are committed to providing you with the best possible information about our products.
If an order does not meet your expectations, it can be exchanged or returned within 14 days of receipt.
Exchange or returning goods is not possible if:
- The product is custom made for you;
- The product has been used;
- The item is no longer in original packaging or damaged.
Engels considers it as very important that you are satisfied with our products. If not, our customers can return the products in their original packaging, together with the packaging slip, within 14 days of receipt. Please state the reason for returning on the packaging slip; this to further improve our quality. We kindly ask you to contact us by phone or by e-mail in advance.
Costs for return shipments are for the customers account, unless incorrect delivery is caused by Engels. If we receive the product damaged or incomplete, we will charge you for repairing the product. These costs are determined by Engels and reasonably priced, but with a minimum of £25 per order. We will charge companies additional administrative costs in accordance with our terms of delivery.
Depending on the arrangements we've made with you about the solution, we can send you another product or return the purchase amount (minus any costs incurred) to your account within 10 business days.
Return address:
Protechnic Ltd
Unit 1, West End Trading Estate,
Blackfriars Rd, Nailsea, Bristol BS48 4DJ
Important: Please contact us by phone +44 (0)1275 811310 or by e-mail, so we are aware of your shipment. Add a copy or the original packaging slip to the return package, with reason for return. If this voucher is not present, we cannot process and / or refund your return.
Business account
Postpay after receipt of goods and invoice
Registered (so with a valid CoC number) companies can also buy from our webshops and postpay after receipt of our invoice.
If you wish to change your account accordingly, we kindly ask you to fill in the required information so we can review your application. Normally you will receive a response and the needed credentials within a week.
Quick ordering and private customers
Do you want to place an order quickly? Are you a private customer? With or without a login account, you can easily order and pay online, 24/7.
Volume discounts
Make use of our favourable volume discounts? We also offer a large part of our range at our webshop at lower prices for bigger volumes.
Of course you can also contact us directly. Helpful colleagues with a passion for 'difficult' questions, customization, service and short delivery times are waiting for you.
- Quick service
Long queues for phone calls are not acceptable for us. Normally we send our quotes on the same day. In case of more complicated issues it can take a little bit longer. - Custom made offers
We can offer you solutions that match your demand against very competitive prices. - Payment after receipt of goods.
As a company, it is possible you do not pay in advance but afterwards
Payment methods
In our webshop you can pay with Paypal.
Shipping & Delivery
Free shipping, for all package shipments over £ 100.00 *
* Excl. tax, for discounts or specials other rates may apply
Our articles have an average lead time of 3-5 working days. The delivery time of customized or printed products will be discussed.
It is possible that a product has a longer delivery time than what we have mentioned, we will then discuss the best solution with you. If you wish to cancel the payment, you will be credited, with deduction of final costs incurred by us in accordance with our terms and conditions of sale. This may especially be the case with customer-specific products.
Shipping costs
Parcels
Our shipping costs for parcel shipments up to £ 100.00 excl. tax are £ 15.00. When ordering from £ 100.00 excl. tax, we ship free, unless different shipping costs are stated.
Offshore surcharges
Parcels and pallets are charged with extra freight costs for shipments to the offshore destinations.